Smart Door Lock
Indoor Camera
Australia
中国大陆
日本
Türkiye
Italia
Netherlands
Belgium
Greece
Polska
Norway
Sweden
Finland
Denmark
Hungary
Czechia
Slovenia
Croatia
Switzerland
United Kingdom
Belarus
Georgia
Canada
Colombia
Offers start from April 28-May 10, 2026.
*Coupons cannot be combined with other offers or discounts.
*Coupons cannot be combined with other offers or discounts.
Member-Only
Pricing
Special Member Events
Points with
Every Purchase
Exclusive Treats
Ways to earn
Earn more points for different actions, and turn those points into awesome rewards!
*Pile up your points to reach higher level, and enjoy more perks.
Plus
0-500 Points
Pro
501-1500 Points
Ultra
1501-3500 Points
Master
3500+ Points
Stay Connected with Dreame
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1. What's Dreame Member's Day?
- Dreame Loyalty Program is our Membership System that appreciates our valued customers like you. By shopping ondreametech.com, you can earn points and redeem them for unique rewards and benefits. As a member, you may also unlock tier-based benefits and exclusive experiences along the way—so there’s always more to look forward to.
2. How do I join Dreame Membership?
- Joining is easy—and completely free.Simply click sign up; ,start earning points as a Dreame member.
3. Can I combine Dreame points from multiple accounts?
- At this time, points from different Dreame accounts cannot be merged automatically, since each account is linked to a unique email address and member ID. However, if you have unused points from a previous account and would like to continue using a single primary account, we may be able to help transfer eligible points for you.
4. Can I get Dreame points for previous purchases?
- No. Please register for the Dreame Loyalty Program on ca.dreametech.com, and start earning points with every purchase.
5. When will I receive my Dreame points?
It depends on how the points are earned:
- Interaction Points: Points earned through actions like signing up, subscribing, visiting pages, or leaving a review are typically added to your account right away after the action is completed.
If you’ve added your birthday to your account, birthday points will be issued during your birthday month. Birthday points are awarded once per year.
- Order Points: Points earned from purchases will be added to your account after your order has been fulfilled.
- Order Points: Points earned from purchases will be added to your account after your order has been fulfilled.
6. Do Dreame points have an expiration date?
- Yes. Dreame points will expire in 3 Years if you don’t use your points. However, your status (tier) won't be changed or downgraded.
7. Can I earn Dreame Points on shipping or taxes?
- No. Points are only calculated based on your final eligible payment amount. This means points are not earned on shipping fees, taxes, discounts, or gift card amounts.
8. What happens to my Dreame points if I return a product or cancel an order?
- If you return a product or cancel an order, the points earned from that purchase will be deducted from your account accordingly.
9. How do I unlock Master Tier?
- You can reach Master Tier by earning points through eligible actions and purchases. The more points you collect, the faster you’ll move up and unlock more exclusive rewards and member benefits.
10. How do I redeem my Dreame points for products or coupons?
1. Sign in to your account on Membership Page.
2. Choose the product/coupons you want to redeem and click "Redeem" to generate a code.
3. Go to the product page and add the item to your cart.
4. Apply the code at checkout to complete your redemption.
2. Choose the product/coupons you want to redeem and click "Redeem" to generate a code.
3. Go to the product page and add the item to your cart.
4. Apply the code at checkout to complete your redemption.
11. How can I track my redeemed products?
- Once your redemption order is placed, we’ll send you an order confirmation email with your order number. You can then visit the Track Order page anytime to check your shipping status and delivery updates.
12. Can I cancel, return, or exchange redeemed products?
- No, redemptions are final. Please double-check before confirming. If your item arrives damaged, email support.na@dreame.tech within 7 days with your order number and photos of the item.
13. Will redeemed products ship with items I purchase?
- No. Redeemed items ship separately.
14. Can I choose the shipping date for redeemed products?
- No, the redeemed product will be shipped once you confirm the redemption.
15. Can I leave a review for the redeemed product?
- Absolutely, your feedback will earn you the extra points. Simply submit your review through the product page, and the points will be added to your account within 5 minutes.
16. Can I combine my redeemed coupons with other sales?
- No. Member coupons can't be combined with other promotions, sitewide sales, or discount codes. Need help? Please contact our Customer Support at support.na@dreame.tech for further assistance.
17. How do I claim my loyalty points for my birthday?
1. Complete your profile.
2. During your birthday month, visit the Loyalty Hub.
3. Click “Claim Now” to receive your birthday points.
2. During your birthday month, visit the Loyalty Hub.
3. Click “Claim Now” to receive your birthday points.
18. Malicious Registration
- False Information Usage: Creating accounts with false names, addresses, emails, or other personal info is strictly prohibited.
- Multiple Account Creation: A single user cannot create multiple accounts to gain extra rewards or discounts, including using different emails or identities.
- Automated Registration Tools: Using automated tools or scripts for bulk account registration is strictly prohibited.
- Malicious Behavior: Any other malicious actions, such as exploiting system vulnerabilities or committing fraud, are strictly prohibited.
- Multiple Account Creation: A single user cannot create multiple accounts to gain extra rewards or discounts, including using different emails or identities.
- Automated Registration Tools: Using automated tools or scripts for bulk account registration is strictly prohibited.
- Malicious Behavior: Any other malicious actions, such as exploiting system vulnerabilities or committing fraud, are strictly prohibited.
19. How do I contact you if I have other questions?
- For further assistance, email Dreame Customer Service at support.na@dreame.tech.