I’ve already submitted a survey about my purchase but I will gladly repeat my sentiments about this machine. I am thrilled that this has made my work so much easier. I also made mention of the fact that your Customer Service is beyond excellent. I had asked for information about the Dreame and your techs answered all of my questions which helped make my decision to purchase this machine over the other one I had considered. Mostafa promptly, respectfully and sincerely sent me all of the information I requested. His help was what had me sold! I love this machine and have no doubt that family and friends will be making their purchase very soon. Thank you so much!!
Somehow my order got lost and I emailed Customer Service and within a week my new order was received. This was a hassle free process.