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Find answers to the questions you may have:

What's the difference between the 4 cleaning modes?

Standard Mode: Medium power and water flow for routine cleaning.
Turbo Mode: Maximum power and water flow, ideal for stubborn dirt.
Quiet Mode: Low energy consumption and quiet operation, suitable for light debris.
Suction Mode: Dry vacuuming only. Could be used on carpet/rugs.

What surfaces can be applied to ?

Standard/Turbo/Quiet Mode: Used on sealed hard floors such as wood, laminate, tile, marble, concrete etc. In these modes, the machine will spray water to the brush roller, mop & vacuum at the same time.
Suction Mode: Used on both hard floors and carpet, rugs. In this mode the machine only dry vacuum without spraying water.

Why does the machine fail to get charged?

-Please check whether the machine is docked in the charge base properly.
-Please check whether the power cable is connected to the charge base properly.

What should I do when the machine always has ordors?

-Complete the self-cleaning process.
-Dump and clean the dirty water tank.Take out the filter and replace with a new filter.
-Expose the tank to the sunlight for hours.

Why the suction power is very low?

-Check whether the filter is blocked. If yes, clean the filter or replace with a new filter.
-Take off the brush cover and check whether the brush roller and the hose is blocked. If yes, clear the blockage.

What's the secured warranty?

The standard warranty period is 2 years from the purchasing date.
You could register your machine to get a 6 months extended warranty.

How long should I get the filter and brush roller replaced?

It's recommended to replace the brush roller and filter every 6 months.

What's included in the package?

Mainbody*1， Handle*1， Charge base*1, Spare brush roller*1, Spare filter*1, Cleaning brush*1, Cleaning solution*1, User Manual*1